Safe Gaming Pledge

Kela Ghar Responsible Gaming — Keep It Fun, Not Harmful

Kela ghar believes gaming should be fun, healthy, and in control. Our responsible gaming platform lets you set your own limits — because the best gaming experience is one that stays enjoyable.

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Healthy Gaming Indicator

Controlled Budget95%

Sticking to Time Limits88%

Break-Taking Rate92%

Using Custom Limits78%

* Based on the latest survey data from kela ghar users

Kela ghar's Responsible Gaming Tools

What we offer to keep your gaming enjoyable and in control

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a maximum duration for each gaming session. You'll receive an automatic alert when the limit is reached, and the session can be ended automatically if you choose.

Loss Limit

Gaming will automatically stop once you've hit a set loss amount. This feature protects you from bigger losses, even when emotions are running high.

Cooling-Off Break

If you need a short break, temporarily suspend your account for anywhere between 24 hours and 6 weeks. No games can be played during this time.

Self-Exclusion

If you feel your gaming is getting out of hand, you can fully close your account for 6 months to 5 years. Reactivation is not possible during this period.

Support & Counseling

If you feel something's wrong, our trained support team is always here. Reach out via live chat or email — confidentially, without hesitation.

Signs of Problematic Gaming

Act Fast If You Notice These Warning Signs

Spending Beyond Your Budget

Spending money on gaming that should go toward daily essentials? That's a warning sign.

Losing Track of Time

Spending hours gaming without realizing it, and it's affecting your sleep or work.

Chasing Losses

Chasing losses by placing bigger bets to win back what you lost is a dangerous cycle.

Hiding from Family & Friends

You are hiding or lying to loved ones about your gaming.

Emotional Distress

You feel anxious, irritable, or restless when you're not playing.

If you notice any 2 of the above signs in yourself, act now Help Center Go.

How to Set Your Limits

Take Control of Your Gaming in Just a Few Steps

Open the "Responsible Gaming" Section

Click the "Responsible Gaming" tab within Settings — all your controls are right there.

Choose Your Preferred Limits

Deposit Limit, Session Limit, Loss Limit — pick what you need and enter the amount.

Confirm

Clicking "Save" will apply the limit immediately.

Contact support if you need help

If you run into any issues or need to self-exclude, let us know via Live Chat.

Limit decreases take effect immediately. Increases require a mandatory 24-hour waiting period.

Assess Yourself

These simple questions will give you a clearer picture of your gaming habits

1. How much time did you spend gaming last week?

Under 1 Hour

1–5 hours

5–10 Hours

10+ Hours

2. Have you ever cut back on essential expenses to fund your gaming?

Never

Once or Twice

Sometimes

Often

3. Have you played again after a loss to try to win the money back?

Never

Sometimes

Often

4. Have family or friends expressed concern about your gaming?

Said It Once

Keeps Saying

These questions are meant for self-reflection. If you feel you need support, Help Center We're Here.

Frequently Asked Questions About Responsible Gaming

Not at all. Responsible gaming means enjoying the games — just within your means and in a controlled way. At kela ghar, setting limits lets you play with even more confidence.

Yes, but increasing a limit comes with a 24-hour delay — and that's by design. It's there to protect you from making decisions in the heat of the moment. Decreasing a limit takes effect immediately.

Self-exclusion fully deactivates your account. You will not be able to log in or make deposits until the selected period (6 months–5 years) has ended. Any balance remaining in your account will be kept safe.

You can visit our Help Center's or reach us at support@kelaghar.ws. Our team will assist you with full confidentiality.

Cooling-Off is a temporary break (up to 6 weeks), after which your account becomes active again. Self-Exclusion is long-term (6 months–5 years) and cannot be modified during the period.

Golden Rules for Healthy Gaming

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Only play with money you can afford to lose

Only use money you can afford to lose — funds that won't affect your daily life if gone. Never gamble with money set aside for bills, food, or savings.

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Set a Time Limit Beforehand

Decide how long you'll play before you start. Set an alarm and make sure you take a break when time's up.

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Gaming is for entertainment

Don't think of gaming as a source of income. It's entertainment — just like going to the cinema or dining out. Winnings are a bonus, not the goal.

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Let a Loved One Know

Keep a family member or trusted friend in the loop about your gaming habits. They're your best support system.

Kela ghar's Promise

We're more than just a gaming provider — we're a responsible partner

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Age Verification Required

No one under 18 can register at kela ghar. No transactions are processed without KYC verification.

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Usage Monitoring

If our system detects unusual gaming patterns, it will automatically send you an alert.

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Impartial Support

Our support team is specially trained in responsible gaming — you'll get help without any pressure.

Kela Ghar Responsible Gaming — Keep It Fun, Not Harmful

Kela ghar's Responsible Gaming Tools

Signs of Problematic Gaming

How to Set Your Limits

Assess Yourself

Frequently Asked Questions About Responsible Gaming

Does Responsible Gaming Mean Stopping Altogether?

Can a limit be increased after it's been set?

What Happens When You Self-Exclude?

What Should I Do If a Family Member Is Struggling?

What's the difference between a cooling-off period and self-exclusion?