Privacy & Security

Kela Ghar Privacy Policy — Your Data Is Completely Safe With Us

Every piece of information you share with kela ghar is stored with the utmost care. In this Privacy Policy, we're open about what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
What's in This Policy
What Information We Collect
Why & How It's Used
Cookie & Tracking Policy
Third-Party Sharing
Your Rights
Security Measures

How We Protect Your Privacy

The six core pillars of kela ghar's data protection framework

SSL Encryption
Every data exchange between your browser and kela ghar's servers is secured with 256-bit SSL encryption. No third party can access or read this information.
Secure Data Storage
All personal data is stored on encrypted servers. Regular security audits are conducted, and multiple layers of protection are in place to prevent unauthorized access.
No Data Sales
kela ghar never sells your personal information to third parties. Your data is used only to the extent necessary for operating the platform.
User Controls
You have the right to access, correct, and delete your personal data. You can exercise these rights at any time by contacting our support team.
Transparent Cookie Policy
The purpose of each cookie is clearly explained. You can disable non-essential cookies at any time through your browser settings.
Regular Policy Review
Our Privacy Policy is reviewed and updated on a regular basis. Users are informed of any changes before they take effect.

1 Introduction

Welcome to kela ghar. We understand how valuable your personal information is. That's why this Privacy Policy has been created with full transparency — so you know exactly what data is collected, why it's retained, and how it's kept safe.

By using the kela ghar website or platform, you agree to this Privacy Policy. This policy may be updated from time to time. Any changes will be reflected by a new date at the top of this page, and you will be notified separately of any significant updates.

This privacy policy governs our Terms & Conditions complementary — please read both together.

2 What Information We Collect

Kela ghar collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Example How It's Collected
Identity Information Name, date of birth, national ID number In registration & KYC forms
Contact Information Email address, mobile number, physical address At Account Registration
Financial Information Payment Methods, Transaction History On deposits & withdrawals
Usage Data IP address, device information, game history Automatically
Cookie Data Session tokens, preference settings Automatic via Browser

We only collect information that is necessary to operate the platform. No excessive or unnecessary data is gathered.

3 Purpose of Data Use

Kela ghar uses your information only for the specific purposes listed below:

  • Account Management: To ensure secure registration, login, and account safety.
  • Transaction Processing: To process deposits, withdrawals, and bonus payouts.
  • KYC Verification: To verify identity for legal compliance and fraud prevention.
  • Customer Support: To respond to your questions and complaints, and to resolve any issues.
  • Platform Improvement: To analyse usage patterns and improve the quality of our services.
  • Legal Compliance: To meet regulatory requirements and prevent money laundering.
  • Marketing Communications: To send you promotional offers and updates with your consent.

You can unsubscribe from marketing emails at any time.

4 Sharing Information with Third Parties

Kela ghar never sells your data. However, certain information may be shared with specific third parties in the limited circumstances outlined below:

  • Payment Providers: Necessary information is shared with bKash, Nagad, and similar services to process transactions.
  • KYC Verification Services: Information may be shared with accredited verification bodies to confirm your identity.
  • Law Enforcement: Information may be disclosed under legal obligations or by court order.
  • Technology Partners: Trusted technology partners that help operate the platform and are held to the same privacy standards we uphold.

All third parties are contractually required to adhere to privacy standards equivalent to those of kela ghar.

5 Cookie Policy

Cookies are small text files stored in your browser. kela ghar uses three types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and core platform functionality. Disabling these cookies will prevent the site from working properly.
  • Analytical Cookies: To understand how long users spend on each page. This data is anonymous and is used to improve our services.
  • Preference Cookies: Used to remember your language, theme, and other preferences, making your experience smoother and more personalised.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain features.

6 Data Retention Period

Your data is retained for specific periods as follows:

  • While your account is active: All data is retained for as long as your account remains active.
  • After account closure: Transaction and KYC records are typically retained for up to 5 years to meet legal compliance requirements.
  • Marketing Data: Deleted immediately upon unsubscription.
  • Technical Logs: Automatically deleted after 90 days as a general rule.

Once the retention period expires, your data is securely and permanently deleted.

7 Your Rights

You have the following rights regarding your data at kela ghar:

Right of Access

You can request to know what information kela ghar holds about you.

Right to Rectification

Please contact support to correct any inaccurate or incomplete information.

Right to Erasure

You can request that your data be deleted, unless we are required to retain it by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request a copy of your data in a portable format.

Right to Opt Out of Marketing

You can opt out of marketing communications at any time.

To exercise these rights Help Center Visit or email support@kelaghar.ws. We typically respond within 30 days.

8 Security Measures

To protect your data, kela ghar follows the highest industry standards:

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
  • Regular Penetration Testing: Independent security experts are engaged to identify and address vulnerabilities.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Staff Training: All staff receive regular training on data privacy.

Please keep in mind — no one can guarantee 100% security on the internet. So keep your password strong and never share it with anyone.

9 Protection of Minors

Kela ghar strictly prevents registration by anyone under 18 years of age. We do not knowingly collect any information from minors.

If any user is suspected to be under 18, their account will be immediately suspended and all associated data will be deleted. If you believe your child has registered, please contact support@kelaghar.ws without delay.

10 Policy Changes

Kela ghar reserves the right to update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be notified via email or an in-platform notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

The most recent version will always be available on this page.

11 Contact

For any questions or concerns regarding this Privacy Policy:

  • Email: support@kelaghar.ws
  • Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the platform.
  • Help Center: Help Center Find answers to common questions.

We aim to respond to all data protection requests within 30 days.

🔒

Your data is safe — join with complete peace of mind

Your privacy comes first at kela ghar. Register today and enjoy gaming with the highest level of security.

18+ | Play Responsibly | Licensed Platform

বাংলা